four wheel drive CHRYSLER PACIFICA 2021 Owners Manual

144STARTING AND OPERATING
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the engine and/or transmission is warm (usually
after 1 to 3 miles [2 to 5 km] of driving). Because
the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if
the transmission is not shifting properly when the
vehicle is cold. This is normal. The torque converter
clutch will function normally once the powertrain is
sufficiently warm.
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED
This feature provides on-demand All-Wheel Drive
(AWD). The system is automatic with no driver
inputs or additional driving skills required. Under
normal driving conditions, the front wheels provide
most of the traction. If the front wheels begin to
lose traction, power is shifted automatically to the
rear wheels. The greater the front wheel traction
loss, the greater the power transfer to the rear
wheels.
Additionally, on dry pavement under heavy throttle
input (where one may have no wheel spin), torque
will be sent to the rear in a pre-emptive effort to
improve vehicle launch and performance
characteristics.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed to
address exhaust and engine noise. The system
relies on four microphones embedded in the
headliner, which monitor exhaust and engine
noise, and assists an onboard frequency
generator, which creates counteracting sound
waves in the audio system’s speakers. This helps
keep the vehicle quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
CAUTION!
All wheels must have the same size and type
tires. Unequal tire sizes must not be used.
Unequal tire size may cause failure of the power
transfer unit.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

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STARTING AND OPERATING173
When enabled, active guidelines are overlaid on
the image to illustrate the width of the vehicle,
including the side view mirrors and its projected
backup path based on the steering wheel position.
Different colored zones indicate the distance to
the rear of the vehicle.
The following table shows the approximate
distances for each zone:
Modes Of Operation
“Manual” activation of the Surround View system
is selected by pressing the Surround View Camera
soft key located in the Controls screen within the
Uconnect system.
Top View
The Top View will show in the Uconnect system with
Rear View and Front View in a split screen display.
There is integrated ParkSense arcs in the image at
the front and rear of the vehicle. The arcs will
change color from yellow to red corresponding the
distance zones to the oncoming object.
ParkSense Arcs

NOTE:
Front tires will be in image when the tires are
turned.
Due to wide angle cameras in the mirrors, the
image will appear distorted.
Top View will show which sliding doors are open.
Open front doors will remove outside image.
Rear View Plus Top View This is the default view of the system in
REVERSE and is always paired with the
Top View of the vehicle with optional
active guidelines for the projected path
when enabled. Rear Cross Path View
Pressing the Rear Cross Path soft key will
give the driver a wider angle view of the
Rear View. The Top View will be disabled
when this is selected.
Front View Plus Top View The Front View will show you what is
immediately in front of the vehicle and is
always paired with the Top View of the
vehicle.
Front Cross Path View Pressing the Front Cross Path soft key
will give the driver a wider angle view of
the Front View. The Top View will be
disabled when this is selected.
Zoom View
When the Rear View is being displayed, and the
vehicle speed is below 8 mph (13 km/h) while in
any gear selector position, Zoom View is available.
By pressing the “magnifying glass” icon in the
upper left of the display screen, the image will
zoom in to four times the standard view. Pressing
the icon a second time will return the view to the
standard Rear View.
Zone
Distance To The Rear Of
The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 6.5 ft (30 cm - 2 m)
Green 6.5 ft or greater
(2 m or greater)
4

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182STARTING AND OPERATING
(Continued)
(Continued)
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your fascia/bumper or trailer hitch.

Weight Distribution

Consider the following items when computing the
weight on the rear axle of the vehicle:
The tongue weight of the trailer.
The weight of any other type of cargo or equip -
ment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options
must be considered as part of the total load on
your vehicle Ú page 360.
TOWING REQUIREMENTS
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in the “Scheduled
Servicing” Úpage 327. When towing a trailer,
never exceed the GAWR or GCWR ratings.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven.
The engine, axle or other parts could be
damaged.
Then, during the first 500 miles (805 km) that
a trailer is towed, do not drive over 50 mph
(80 km/h) and do not make starts at full
throttle. This helps the engine and other parts
of the vehicle wear in at the heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.
When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading
can cause a loss of control, poor performance
or damage to brakes, axle, engine, transmis -
sion, steering, suspension, chassis structure
or tires.
Safety chains must always be used between
your vehicle and trailer. Always connect the
chains to the hook retainers of the vehicle
hitch. Cross the chains under the trailer
tongue and allow enough slack for turning
corners.
Vehicles with trailers should not be parked on
a grade. When parking, apply the parking
brake on the tow vehicle. Put the tow vehicle
transmission in PARK. For four-wheel drive
vehicles, make sure the transfer case is not in
NEUTRAL. Always, block or "chock" the trailer
wheels.
GCWR must not be exceeded.
WARNING!

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STARTING AND OPERATING185
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
To avoid inadvertent Electric Park Brake (EPB)
engagement, you must ensure that the Auto
Park Brake feature is disabled before towing
this vehicle (if rear wheels are on the ground).
The Auto Park Brake feature is enabled or
disabled via the customer programmable
features Úpage 189.
When towing your vehicle, always follow appli -
cable state and provincial laws. Contact state
and provincial Highway Safety offices for addi -
tional details.
If your vehicle is disabled and in need of
commercial towing service, for further informa -
tion Ú page 324.
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. Recreational Towing
Front-Wheel Drive (FWD) Models
Recreational towing is allowed ONLY if the front
wheels are
OFF the ground. This may be
accomplished using a tow dolly (front wheels off
the ground) or vehicle trailer (all four wheels off the
ground). If using a tow dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the front wheels onto the tow dolly.
3. Apply the parking brake.
4. Place the transmission in PARK.
Towing Condition Wheel OFF The Ground FWD ModelsAWD Models
Flat Tow NONENOT ALLOWED NOT ALLOWED
Dolly Tow Front
OKNOT ALLOWED
Rear NOT ALLOWED NOT ALLOWED
On Trailer ALLOKOK
CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires
towing, make sure the drive wheels are OFF
the ground.
Ensure that the EPB is released, and remains
released, while being towed.
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
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186STARTING AND OPERATING
5. Turn the ignition OFF.
6. Properly secure the front wheels to the dolly, following the dolly manufacturer's instructions.
7. Turn the ignition to the ON/RUN mode, but do not start the vehicle.
8. Press and hold the brake pedal.
9. Release the parking brake.
10. Turn the ignition OFF.
11. Release the brake pedal.
All-Wheel Drive (AWD) Models
Recreational towing (with all four wheels on the
ground, or using a towing dolly) is NOT ALLOWED.
The only acceptable method for towing this vehicle
(behind another vehicle) is on a vehicle trailer with
all four wheels OFF the ground.
DRIVING TIPS
DRIVING ON SLIPPERY SURFACES
Information in this section will aid in safe
controlled launches in adverse conditions.
Acceleration
Rapid acceleration on snow covered, wet, or other
slippery surfaces may cause the driving wheels to
pull erratically to the right or left. This phenomenon
occurs when there is a difference in the surface
traction under the front (driving) wheels.
Traction
When driving on wet or slushy roads, it is possible
for a wedge of water to build-up between the tire
and road surface. This is hydroplaning and may
cause partial or complete loss of vehicle control
and stopping ability. To reduce this possibility, the
following precautions should be observed:
Slow down during rainstorms or when the roads
are slushy.
Slow down if the road has standing water or
puddles.
Replace the tires when tread wear indicators
first become visible.
Keep tires properly inflated.
Maintain sufficient distance between your
vehicle and the vehicle in front of you to avoid a
collision in a sudden stop.
CAUTION!
Towing this vehicle with ANY of its wheels on the
ground can cause severe transmission and/or
power transfer unit damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
WARNING!
Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause sudden
pulling of the front wheels. You could lose
control of the vehicle and possibly have a
collision. Accelerate slowly and carefully
whenever there is likely to be poor traction (ice,
snow, wet, mud, loose sand, etc.).

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234 (Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The ABS provides increased vehicle stability and
brake performance under most braking conditions.
The system automatically prevents wheel lock and
enhances vehicle control during braking.
The ABS performs a self-check cycle to ensure that
the ABS is working properly each time the vehicle
is started and driven. During this self-check, you
may hear a slight clicking sound as well as some
related motor noises.
The ABS is activated during braking when the
system detects one or more wheels are beginning
to lock. Road conditions such as ice, snow, gravel,
bumps, railroad tracks, loose debris, or panic stops
may increase the likelihood of ABS activation(s).
You also may experience the following normal
characteristics when the ABS activates:
ABS motor noise or clicking sounds (you may
continue to hear for a short time after the stop)
Brake pedal pulsations
A slight drop of the brake pedal at the end of the
stopThe ABS is designed to function with the Original
Equipment Manufacturer (OEM) tires. Modification
may result in degraded ABS performance.
Anti-Lock Brake System (ABS) Warning
Light
The yellow ABS Warning Light will turn on when the
ignition is placed in the ON/RUN mode and may
stay on for as long as four seconds.
If the ABS Warning Light remains on or comes on
while driving, it indicates that the anti-lock portion
of the brake system is not functioning and that
service is required. However, the conventional
brake system will continue to operate normally if
the ABS Warning Light is on.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to interfer
-
ence caused by improperly installed or high
output radio transmitting equipment. This
interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by qual -
ified professionals.
Pumping of the Anti-Lock Brakes will diminish
their effectiveness and may lead to a collision.
Pumping makes the stopping distance longer.
Just press firmly on your brake pedal when you
need to slow down or stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase braking or steering efficiency beyond
that afforded by the condition of the vehicle
brakes and tires or the traction afforded.
The ABS cannot prevent collisions, including
those resulting from excessive speed in turns,
following another vehicle too closely, or hydro -
planing.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize the
user’s safety or the safety of others.
WARNING!

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SAFETY235
If the ABS Warning Light is on, the brake system
should be serviced as soon as possible to restore
the benefits of anti-lock brakes. If the ABS Warning
Light does not come on when the ignition is placed
in the ON/RUN mode, have the light repaired as
soon as possible.
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system. This system
includes Anti-Lock Brake System (ABS), Brake
Assist System (BAS), Electronic Brake Force
Distribution (EBD), Electronic Roll Mitigation
(ERM), Electronic Stability Control (ESC), Hill Start
Assist (HSA), and Traction Control System
(TCS).These systems work together to enhance
both vehicle stability and control in various driving
conditions.
Your vehicle may also be equipped with Dynamic
Steering Torque (DST), Ready Alert Braking (RAB),
Rain Brake Support (RBS) and Trailer Sway Control
(TSC).
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and amount
of brake application and then applies optimum
pressure to the brakes. This can help reduce
braking distances. The BAS complements the
Anti-Lock Brake System (ABS). Applying the brakes
very quickly results in the best BAS assistance. To
receive the benefit of the system, you must apply
continuous braking pressure during the stopping
sequence (do not “pump” the brakes). Do not
reduce brake pedal pressure unless braking is no
longer desired. Once the brake pedal is released,
the BAS is deactivated.
Brake System Warning Light
The red Brake System Warning Light will turn on
when the ignition is placed in the ON/RUN mode
and may stay on for as long as four seconds.
If the Brake System Warning Light remains on or
comes on while driving, it indicates that the brake
system is not functioning properly and that
immediate service is required. If the Brake System
Warning Light does not come on when the ignition
is placed in the ON/RUN mode, have the light
repaired as soon as possible.
Dynamic Steering Torque (DST)
DST is a feature of the ESC and Electric Power
Steering (EPS) modules that provides torque at the
steering wheel for certain driving conditions in
which the ESC module is detecting vehicle
instability. The torque that the steering wheel
receives is only meant to help the driver realize
optimal steering behavior in order to reach/
maintain vehicle stability. The only notification the
driver receives that the feature is active, is the
torque applied to the steering wheel.
WARNING!
The Brake Assist System (BAS) cannot prevent
the natural laws of physics from acting on the
vehicle, nor can it increase the traction afforded
by prevailing road conditions. BAS cannot
prevent collisions, including those resulting from
excessive speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of a
BAS-equipped vehicle must never be exploited in
a reckless or dangerous manner, which could
jeopardize the user's safety or the safety of
others.
6

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248SAFETY
NOTE:
The TPMS is not intended to replace normal tire
care and maintenance, or to provide warning of
a tire failure or condition.
The TPMS should not be used as a tire pressure
gauge while adjusting your tire pressure.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to tire
failure. Underinflation also reduces fuel effi -
ciency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
The TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility
to maintain correct tire pressure using an accu -
rate tire pressure gauge, even if underinflation
has not reached the level to trigger illumination
of the TPMS Warning Light.
Seasonal temperature changes will affect tire
pressure, and the TPMS will monitor the actual
tire pressure in the tire.
Premium System
The Tire Pressure Monitoring System (TPMS) uses
wireless technology with wheel rim mounted
electronic sensors to monitor tire pressure levels.
Sensors, mounted to each wheel as part of the
valve stem, transmit tire pressure readings to the
receiver module.
NOTE:It is particularly important for you to check the tire
pressure in all of the tires on your vehicle monthly
and to maintain the proper pressure.
The TPMS consists of the following components:
Receiver module
Four Tire Pressure Monitoring System sensors
Various Tire Pressure Monitoring System
messages, which display in the instrument
cluster
Tire Pressure Monitoring System Warning Light
SERVICE TPMS WARNING
When a system fault is detected, the Tire Pressure
Monitoring System (TPMS) Warning Light will flash
on and off for 75 seconds and then remain on
solid. The system fault will also sound a chime. In
addition, the instrument cluster will display a
"SERVICE TPM SYSTEM" message for a minimum
of five seconds and then display dashes (--) in
place of the pressure value to indicate which
sensor is not being received.
CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the tire
size equipped on your vehicle. Undesirable
system operation or sensor damage may
result when using replacement equipment
that is not of the same size, type, and/or style.
The TPMS sensor is not designed for use on
aftermarket wheels and may contribute to a
poor overall system performance or sensor
damage. Customers are encouraged to use
OEM wheels to ensure proper TPMS feature
operation.
Using aftermarket tire sealants may cause the
Tire Pressure Monitoring System (TPMS)
sensor to become inoperable. After using an
aftermarket tire sealant it is recommended
that you take your vehicle to an authorized
dealer to have your sensor function checked.
After inspecting or adjusting the tire pressure
always reinstall the valve stem cap. This will
prevent moisture and dirt from entering the
valve stem, which could damage the TPMS
sensor.

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SAFETY249
If the ignition is cycled, this sequence will repeat,
providing the system fault still exists. If the system
fault no longer exists, the TPMS Warning Light will
no longer flash, and the “SERVICE TPM SYSTEM”
message will no longer display, and a pressure
value will display in place of the dashes. A system
fault can occur due to any of the following:
Jamming due to electronic devices or driving
next to facilities emitting the same radio
frequencies as the TPMS sensors
Installing some form of aftermarket window
tinting that affects radio wave signals
Lots of snow or ice around the wheels or wheel
housings
Using tire chains on the vehicle
Using wheels/tires not equipped with TPMS
sensors
Vehicles With Compact Spare — If Equipped

1. The compact spare tire does not have a Tire Pressure Monitoring System sensor.
Therefore, the TPMS will not monitor the
pressure in the compact spare tire.

2. If you install the compact spare tire in place of a road tire that has a pressure below the
low-pressure warning limit, upon the next
ignition cycle, the TPMS Warning Light will
remain on and a chime will sound. In addition,
the graphic in the instrument cluster will still
display a different color pressure value. 3. After driving the vehicle for up to 20 minutes
above 15 mph (24 km/h), the TPMS Warning
Light will flash on and off for 75 seconds and
then remain on solid. In addition, the
instrument cluster will display a “SERVICE TPM
SYSTEM” message for five seconds and then
display dashes (--) in place of the pressure
value.
4. For each subsequent ignition cycle, a chime will sound, the TPMS Warning Light will flash
on and off for 75 seconds and then remain on
solid, and the instrument cluster will display a
“SERVICE TPM SYSTEM” message for five
seconds and then display dashes (- -) in place
of the pressure value.
5. Once you repair or replace the original road tire and reinstall it on the vehicle in place of the
compact spare, the TPMS will update automat -
ically. In addition, the TPMS Warning Light will
turn off and the graphic in the instrument
cluster will display a new pressure value
instead of dashes (--), as long as no tire
pressure is below the low-pressure warning
limit in any of the four active road tires. The
vehicle may need to be driven for up to
20 minutes above 15 mph (24 km/h) in order
for the TPMS to receive this information.
TIRE PRESSURE MONITORING SYSTEM LOW
PRESSURE WARNINGS
The TPMS Warning Light will illuminate in
the instrument cluster and a chime will
sound when tire pressure is low in one or
more of the four active road tires. In
addition, the instrument cluster will display an
"Inflate to XX" message and a graphic showing the
pressure values of each tire with the low tire
pressure values in a different color.

Tire Pressure Monitoring System

Should this occur, you should stop as soon as
possible and inflate the tires with low pressure
(those in a different color in the instrument cluster
graphic) to the vehicle’s recommended cold
placard pressure value as shown in the
"Inflate to XX" message.
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250SAFETY
Once the system receives the updated tire
pressures, the system will automatically update,
the pressure values in the graphic display in the
instrument cluster will return to their original color,
and the TPMS Warning Light will turn off. The
vehicle may need to be driven for up to 20 minutes
above 15 mph (24 km/h) in order for the TPMS to
receive this information.
TPMS DEACTIVATION — IF EQUIPPED
The Tire Pressure Monitoring System (TPMS) can
be deactivated if replacing all four wheel and tire
assemblies (road tires) with wheel and tire
assemblies that do not have TPMS sensors, such
as when installing winter wheel and tire
assemblies on your vehicle.
To deactivate the TPMS, first, replace all four wheel
and tire assemblies (road tires) with tires not
equipped with Tire Pressure Monitoring System
(TPMS) sensors. Then, drive the vehicle for
20 minutes above 15 mph (24 km/h). The TPMS
will chime, the TPMS Warning Light will flash on
and off for 75 seconds and then remain on. The
instrument cluster will display the “SERVICE TPM
SYSTEM” message and then display dashes (--) in
place of the pressure values. Beginning with the next ignition cycle, the TPMS
will no longer chime or display the “SERVICE TPM
SYSTEM” message in the instrument cluster but
dashes (--) will remain in place of the pressure
values.
To reactivate the TPMS, replace all four wheel and
tire assemblies (road tires) with tires equipped with
TPMS sensors. Then, drive the vehicle for up to
20 minutes above 15 mph (24 km/h). The TPMS
will chime, the TPMS Warning Light will flash on
and off for 75 seconds and then turn off. The
instrument cluster will display the “SERVICE TPM
SYSTEM” message and then display pressure
values in place of the dashes. On the next ignition
cycle the "SERVICE TPM SYSTEM" message will no
longer be displayed as long as no system fault
exists.
OCCUPANT RESTRAINT SYSTEMS
Some of the most important safety features in your
vehicle are the restraint systems:
OCCUPANT RESTRAINT SYSTEMS
F
EATURES
Seat Belt Systems
Supplemental Restraint Systems (SRS) Air Bags
Child Restraints
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on others. If
you are not sure, ask an authorized dealer.
IMPORTANT SAFETY PRECAUTIONS
Please pay close attention to the information in
this section. It tells you how to use your restraint
system properly, to keep you and your passengers
as safe as possible.
Here are some simple steps you can take to
minimize the risk of harm from a deploying air bag:

1. Children 12 years old and under should always ride buckled up in the rear seat of a
vehicle with a rear seat.

2. A child who is not big enough to wear the vehicle seat belt properly must be secured in
the appropriate child restraint or
belt-positioning booster seat in a rear seating
position Ú page 275.

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